Privacy policy 

Privacy Policy

Last updated: November 6, 2026

1. Who We Are
This Privacy Policy explains how US LLL, LLC. DBA Rauschmayer (“Rauschmayer”, “we”, “us”) collects, uses and shares personal information when you visit rauschmayer.com/us-en, shop with us online, or visit our store in Red Bank, New Jersey.

US LLL, LLC, 17 Monmouth Street, Upper Level, Red Bank, NJ 07701, USA
Email: office@rauschmayer.us | Phone: +1 (732) 383-6747

2. Information We Collect

Information you provide to us

• Contact and account details: name, email address, phone number, billing and shipping address, account password.
• Order details: products purchased, ring sizes, engraving texts, design preferences and any sketches, photos or files you share with us for custom pieces.
• Payment information: online and in-store payments are processed directly by our payment provider, Stripe. We do not store your full card number.
• Communications: messages you send us by email, phone, chat or contact form, appointment requests, and your newsletter subscription.

Information collected automatically

• Device and usage data: IP address, browser type, device type, pages viewed, referring website, and the date and time of your visit.
• Cookies and similar technologies: see Section 5.

Information from third parties

• Payment and fraud-prevention information from Stripe.
• Shipping and delivery status from FedEx.
• Information from advertising partners such as Google, Meta and Pinterest, for example when you interact with our ads.

3. How We Use Your Information
We use personal information to:

• process, produce, ship and deliver your orders, including custom and engraved pieces;
• create and manage your customer account;
• answer your questions and provide customer service, including warranty and resizing requests;
• send order and shipping notifications;
• send marketing emails if you have signed up (you can unsubscribe at any time);
• improve our website, products and services;
• show you relevant advertising (see Section 5);
• prevent fraud, secure our website, and comply with legal, tax and accounting obligations.

4. How We Share Your Information
We do not sell your personal information for money. We share it only as described below:

Under some state laws, this use of advertising cookies may be considered “sharing” personal information or “targeted advertising”. You can opt out at any time:

• via the cookie settings on our website (the fingerprint icon at the bottom left of every page);
• by enabling the Global Privacy Control (GPC) signal in your browser, which we honor as an opt-out request;
• through your browser settings or tools such as optout.aboutads.info.

Our website does not respond differently to “Do Not Track” browser signals, but we honor GPC as described above.

6. International Data Transfers
Rauschmayer is an international group headquartered in Germany. Your information may be transferred to and processed in Germany, where our group company and our hosting provider maxcluster are located, in Hong Kong for shipping purposes only, and in other countries where our service providers operate. Data protection laws in these countries may differ from those in your state or country. We take appropriate measures to protect your information wherever it is processed.

7. Data Retention
We keep personal information as long as needed for the purposes described in this policy, for example as long as you have an account with us, to provide warranty services, and to meet legal, tax and accounting requirements. We then delete or anonymize it.

8. Security
We use reasonable technical and organizational measures to protect your personal information. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.

9. Your Choices and Privacy Rights
Marketing emails: You can unsubscribe at any time using the link in every marketing email or by contacting us.

State privacy rights: Depending on the state you live in, you may have the right to:

• know and access the personal information we hold about you;
• correct inaccurate information;
• delete your personal information;
• receive a copy of your information in a portable format;
• opt out of targeted advertising, the “sale” or “sharing” of personal information, and certain profiling.

To exercise these rights, email office@rauschmayer.us or call +1 (732) 383-6747. We will verify your identity before responding. You may use an authorized agent to submit a request on your behalf. If we decline your request, you may appeal by replying to our decision; if your appeal is denied, you may contact your state Attorney General. We will not discriminate against you for exercising your rights.

Canadian residents: You have the right to access and correct your personal information and to withdraw consent to its use, subject to legal limits. Please contact us using the details above. You may also contact the Office of the Privacy Commissioner of Canada.

10. Children’s Privacy
Our website is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last changed. Significant changes will be announced on our website.

12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
US LLL, LLC. DBA Rauschmayer
17 Monmouth Street, Upper Level, Red Bank, NJ 07701, USA
Email: office@rauschmayer.us | Phone: +1 (732) 383-6747